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Property operations

Hostel and room management system

An operator's system for a building let by the room. Invoicing, expenses, utilities, complaints and lease dates are held against the same records, so the front desk, the accounts and the maintenance log are one system rather than three that have to be reconciled.

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Interface

The system in use

Screens are captures of the working system.

01 Add a room
02 Add a tenant
03 All invoices
04 Utility bills
05 Log a complaint
06 Lease monitor
07 Staff and roles
08 Yearly account
What it solves

The operational problem

  1. Occupancy you can read at a glance

    Rooms, tenants and lease dates on one record, so who is in, who is leaving and what is free stops being a question someone has to go and answer.

  2. Invoicing that leaves the building

    Invoices generated against the tenancy and sent by email or SMS, rather than written out and chased by hand.

  3. Complaints with evidence attached

    Photos and video attached to the complaint itself, so maintenance sees the problem instead of a description of it.

Modules and features

What it handles

This is the system's own catalogue. It is deliberately not repeated on the service pages that implement it.

  • Rooms, floors and rates

    The building as the system understands it.

  • Tenant records and online booking

    Who is in, and who is arriving.

  • Invoicing by email or SMS

    Billing that reaches the tenant.

  • Utility billing per room

    Consumption charged where it was used.

  • Complaints with photo and video

    Evidence attached to the report.

  • Lease documentation and wait lists

    Occupancy, renewals and the queue.

  • Staff roles and per-role access

    Who can see and change what.

  • Expenses and yearly accounts

    The building's costs against its income.

  • Separate admin, staff and tenant logins

What it replaces

What this takes off the desk

  • A spreadsheet per building
  • An invoice book kept separately from the tenancy
  • Complaints living in a messaging app
  • Lease renewal dates in one person's calendar
Where we fit it

What gets changed for you

None of these is handed over as it is shown above. These are the parts most often fitted to a particular business.

  • Rent charged nightly, monthly, or both at once
  • Utilities split per room, per meter, or included in the rent
  • Which of the three logins a client actually wants to hand out
  • Invoice layout, currency, and the tax it has to show
Who it suits

A landlord or operator running one or more buildings let by the room, where invoicing and occupancy are currently kept in spreadsheets.

Industries supported
  • Property
  • Hospitality
Implementation and support

How this system is delivered

The work around the system is a service engagement. Each one is described in full on its own page.

  • POS and ERP Systems

    Configuration, data migration, rollout and support are delivered through this service.

  • Software Development

    Fitting the system to how the business actually works is delivered through this service.

Questions businesses ask

  • Who is the hostel and room management system for?

    A landlord or operator running one or more buildings let by the room, where invoicing and occupancy are currently kept in spreadsheets.

  • What does it cover?

    Rooms, floors and rates; tenant records and online booking; invoicing by email or SMS; utility billing per room; complaints with photos and video; leases and wait lists; staff roles; expenses and yearly accounts.

  • Can rent be charged nightly and monthly?

    Yes. Rent can be charged nightly, monthly or both, and utilities split per room, per meter or included in the rent.

See it against your own numbers.

Tell us how the business trades today and we will show the system working against that, rather than against a demo dataset.

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